Skip To Content
Close Notice
Mobile Nav Toggle Mobile Search Toggle

Festival Foods

Privacy Policy

Your privacy matters to us.
  1. INTRODUCTION

Skogen's Foodliner, Inc. ("Company") is committed to protecting your privacy. You have chosen to do business with us, and we recognize our obligation to keep the information you provide secure and to inform you of our policies concerning its use. Our commitment to protect your information will continue under the principles and guidelines described below.

Purpose. The purpose of this Privacy Policy is to describe Company collects, uses and shares information about you through (i) online interfaces (e.g., websites) owned and controlled by us, including www.FestFoods.com (collectively referred to herein as the "Site") and (ii) Company's mobile application, if any (the "App," and together with the Site, collectively, the "Service"). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Policy.

Our Privacy Policy explains:

Information That We Collect
How We Use and Share Your Information
Access to Your Information and Choices
Security of Your Information
Consent to Processing of Personal Data in United States
Changes to Our Privacy Policy
Questions and How Contact Us

Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the Service. Our Site or the App may also contain links to third party sites that are not owned or controlled by Company. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave the Site or the App and to read the privacy statements of each and every website that collects personal information.

Terms and Conditions. Please note that your use of our Service is also subject to our Terms and Conditions.

  1. INFORMATION THAT WE COLLECT

Information You Provide to Us

We collect information you provide to us, for example when you create or modify your account, register to use our Service, order or purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:

  • Name
  • Home address
  • Billing address
  • Email address
  • Telephone number
  • Credit / debit card number (solely for payment purposes)
  • Bank account information (solely for payment purposes)
  • Company affiliation
  • Festival Foods store location preference
  • User Generated Content (blog posts, feedback, reviews, comments, photos, videos, messages, social media posts/shares, etc.)

More particularly, in certain areas of the Site and the App, such as when you request more information, you are required to enter personal contact information (name, company, email address, telephone number) that allows us to contact you to provide information regarding our services. If you choose not to provide personal information, you can still browse the Site and App.

When you subscribe to our emails ("Company Emails"), we ask for your name, email address and the Festival Foods store you visit most of the time. We use this information only to make sure you receive each Company Email. You will periodically receive the Company Emails electronically and will also receive information on how to cancel your subscription via email to Festival Foods.

When you subscribe to a Festival Foods mobile club, we will ask for your mobile phone number and we may ask for your email address and the Festival Foods store that you visit most frequently. We use this information only to make sure you receive each mobile offer. Several times each month you will receive Festival Foods mobile offers and communications. Please see additional mobile terms and conditions at www.festfoods.com/mobileclub.

Information We Collect Through Your Use of the Service

When you use the Service, we may collect some information automatically, such as your location, IP address, the identity of your Internet Service Provider, browser information, device information, operating system, the site from which you linked (if any), and the time and date of your visit. This information is not linked to personally identifiable information. This information is used to compile aggregate statistics about the total number of daily visitors to our Site and App, the pages most frequently visited and how long you stay at each page. By collecting this information, we get a better understanding of your needs and what products and services we can develop to meet those needs. All the information we gather helps us understand your preferences so we can continually improve your online experience with us. We track this activity using a service provided by Google Analytics, which is described in more detail below.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to collect certain information relating to your use of the Service. Google Analytics uses cookies, which are text files placed on your computer, to help the Site or the App analyze how users use the Service. You can find out more about how Google uses data when you visit our Site or the App by visiting "How Google uses data when you use our partners' sites or apps," (located at www.google.com/policies/privacy/partners/). We may also use Google Analytics Advertising Features or other advertising networks to provide you with interest-based advertising based on your online activity. For more information regarding Google Analytics please visit Google's website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. To learn more about interest-based advertisements and your opt-out rights and options, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org).

Additionally, you can opt-out of Google's use of cookies by visiting Google's Ads Settings at http://www.google.com/settings/ads.

Please note that if you choose to opt-out, you will continue to see ads on the Site and the App, but they will not be based on how you browse and shop.

Information Collected Through Cookies and Similar Technologies

To provide better service and a more effective Site and App, we and our service providers sometimes use cookies, web beacons, and other technologies to receive and store certain types of information when you interact with the Site or the App through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or mobile application. When you visit the Site or the App again, the cookie allows the Site or the App, as applicable, to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Site or App features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you. (See, "Advertising" below.)

No Information from Children Under Age 13

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act ("COPPA") puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces COPPA, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.

If you are under the age of 13, please do not attempt to register with us at the Site or the App, or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or call us at (920) 964-3400.

  1. HOW WE USE AND SHARE YOUR INFORMATION

To Provide Products, Services, and Information. We collect information from you in order to provide products and services that you order using the Service; register and service your account; provide information that you request from us; contact you about your orders; process credit card, debit card and bank account transactions; send you promotional materials or advertisements about our products and services, as well as new features and offerings; administer surveys, sweepstakes, promotions and contests; and provide interest-based targeted advertising to you.

Sharing with Affiliates and Third Parties. We may provide information to affiliates and third party service providers that help us operate and manage the Site and the App, process payments and orders, and fulfill products and services that you purchase from us. These service providers will have access to your personal information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.

Advertising. We may use how you browse and shop in order to show you ads for Company or our advertising partners that are more relevant to your interests. We may use cookies and other information to provide relevant interest-based advertising to you. Interest-based ads are ads presented to you based on your browsing behavior in order to provide you with ads more tailored to your interests. These interest-based ads may be presented to you while you are browsing the Site or App or third-party sites not owned by Company.

We belong to ad networks that may use your browsing history across participating websites to show you interest-based advertisements on those websites. Currently, our Site does not recognize if your browser sends a "do not track" signal or similar mechanism to indicate you do not wish to be tracked or receive interest-based ads. To opt-out of receiving interest-based ads from us you must reset your browser to refuse cookies. To learn more about interest-based advertisements, visit the Digital Advertising Alliance and the Network Advertising Initiative websites (www.aboutads.info and www.networkadvertising.org). Please note that if you choose to opt-out by resetting your browser to refuse cookies, you may continue to see ads on the Site and the App, but they will not be based on how you browse and shop.

Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of Company only when we have your consent to do so.

Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
  • Enforce applicable Terms and Conditions, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Company, our users, customers or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business, the Site or the App to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

  1. ACCESS TO YOUR INFORMATION AND CHOICES

You can access and update certain information we have relating to your account by visiting www.festfoods.com/account and signing into your account. If you have questions about personal information we have about you or need to update your information, you can Contact Us, call us at (920) 964-3400, email us at festsocial@festfoods.com or mail us via US Postal mail at c/o Festival Foods Support Office, 1724 Lawrence Drive, De Pere, Wisconsin 54115. You can opt-out of receiving marketing and promotional e-mails from Company by using the opt-out or unsubscribe feature contained in the e-mails.

To unsubscribe from your account, you may visit www.festfoods.com/account. If you unsubscribe from your account, we will no longer use your account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.

  1. SECURITY OF YOUR INFORMATION

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards, and we are not responsible and disclaim any and all liability for any damages or injuries which arise therefrom. Additionally, it is your responsibility to protect the security of your login information. Please note that emails and other communications you send to us through the Site or the App are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

  1. CONSENT TO PROCESSING OF PERSONAL DATA IN UNITED STATES

We make no claim that the Service is appropriate, or may be downloaded, outside of the United States, and the Service is not intended for use by persons outside of the United States. If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States and Canada. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. By using and accessing the Site or the App, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

  1. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review. By continuing to provide us with information or using our Service after any changes are made, you accept such changes to this Privacy Policy.

  1. FEEDBACK; QUESTIONS AND HOW TO CONTACT US

We welcome all feedback about the Site, the App, and our products and services. Please share your comments by contacting us and let us know if you would like us to respond. The content of any comments, suggestions, questions, information and feedback received by Company will be deemed to be non-confidential. Any comments or materials sent to Company through the Site or the App, including all feedback, questions, comments, suggestions, questionnaires and the like, shall become the sole property of Company. Company shall be free to use any such suggestions, comments, concepts and the like for any and all purposes of its sole choosing, without payment of any compensation.

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us, email us at festsocial@festfoods.com, call us at (920) 964-3400, or contact us by US postal mail at the following address:

Skogen's Foodliner, Inc.
c/o Festival Foods Support Office
1724 Lawrence Drive
De Pere, Wisconsin 54115