Your privacy matters to us.
Skogen's Foodliner, Inc. ("Company") is committed to protecting your privacy. You have chosen to do business with us, and we recognize our obligation to keep the information you provide secure and to inform you of our policies concerning its use. Our commitment to protect your information will continue under the principles and guidelines described below.
Information That We Collect
How We Use and Share Your Information
Access to Your Information and Choices
Security of Your Information
Consent to Processing of Personal Data in United States
Questions and How Contact Us
Terms and Conditions. Please note that your use of our Service is also subject to our Terms and Conditions.
- INFORMATION THAT WE COLLECT
Information You Provide to Us
We collect information you provide to us, for example when you create or modify your account, register to use our Service, order or purchase products or services from us, request information from us, contact customer support, or otherwise communicate with us. This information may include:
- Home address
- Billing address
- Email address
- Telephone number
- Credit / debit card number (solely for payment purposes)
- Bank account information (solely for payment purposes)
- Company affiliation
- Festival Foods store location preference
- User Generated Content (blog posts, feedback, reviews, comments, photos, videos, messages, social media posts/shares, etc.)
More particularly, in certain areas of the Site and the App, such as when you request more information, you are required to enter personal contact information (name, company, email address, telephone number) that allows us to contact you to provide information regarding our services. If you choose not to provide personal information, you can still browse the Site and App.
When you subscribe to our emails ("Company Emails"), we ask for your name, email address and the Festival Foods store you visit most of the time. We use this information only to make sure you receive each Company Email. You will periodically receive the Company Emails electronically and will also receive information on how to cancel your subscription via email to Festival Foods.
When you subscribe to a Festival Foods mobile club, we will ask for your mobile phone number and we may ask for your email address and the Festival Foods store that you visit most frequently. We use this information only to make sure you receive each mobile offer. Several times each month you will receive Festival Foods mobile offers and communications. Please see additional mobile terms and conditions at www.festfoods.com/mobileclub.
Information We Collect Through Your Use of the Service
When you use the Service, we may collect some information automatically, such as your location, IP address, the identity of your Internet Service Provider, browser information, device information, operating system, the site from which you linked (if any), and the time and date of your visit. This information is not linked to personally identifiable information. This information is used to compile aggregate statistics about the total number of daily visitors to our Site and App, the pages most frequently visited and how long you stay at each page. By collecting this information, we get a better understanding of your needs and what products and services we can develop to meet those needs. All the information we gather helps us understand your preferences so we can continually improve your online experience with us. We track this activity using a service provided by Google Analytics, which is described in more detail below.
Please note that if you choose to opt-out, you will continue to see ads on the Site and the App, but they will not be based on how you browse and shop.
Information Collected Through Cookies and Similar Technologies
No Information from Children Under Age 13
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act ("COPPA") puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces COPPA, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
If you are under the age of 13, please do not attempt to register with us at the Site or the App, or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us or call us at (920) 964-3400.
- HOW WE USE AND SHARE YOUR INFORMATION
To Provide Products, Services, and Information. We collect information from you in order to provide products and services that you order using the Service; register and service your account; provide information that you request from us; contact you about your orders; process credit card, debit card and bank account transactions; send you promotional materials or advertisements about our products and services, as well as new features and offerings; administer surveys, sweepstakes, promotions and contests; and provide interest-based targeted advertising to you.
Sharing with Affiliates and Third Parties. We may provide information to affiliates and third party service providers that help us operate and manage the Site and the App, process payments and orders, and fulfill products and services that you purchase from us. These service providers will have access to your personal information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of Company only when we have your consent to do so.
Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
- Enforce applicable Terms and Conditions, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security or technical issues.
- Protect against harm to the rights, property or safety of Company, our users, customers or the public as required or permitted by law.
- ACCESS TO YOUR INFORMATION AND CHOICES
You can access and update certain information we have relating to your account by visiting www.festfoods.com/account and signing into your account. If you have questions about personal information we have about you or need to update your information, you can Contact Us, call us at (920) 964-3400, email us at firstname.lastname@example.org or mail us via US Postal mail at c/o Festival Foods Support Office, 1724 Lawrence Drive, De Pere, Wisconsin 54115. You can opt-out of receiving marketing and promotional e-mails from Company by using the opt-out or unsubscribe feature contained in the e-mails.
To unsubscribe from your account, you may visit www.festfoods.com/account. If you unsubscribe from your account, we will no longer use your account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.
- SECURITY OF YOUR INFORMATION
We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards, and we are not responsible and disclaim any and all liability for any damages or injuries which arise therefrom. Additionally, it is your responsibility to protect the security of your login information. Please note that emails and other communications you send to us through the Site or the App are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
- CONSENT TO PROCESSING OF PERSONAL DATA IN UNITED STATES
We make no claim that the Service is appropriate, or may be downloaded, outside of the United States, and the Service is not intended for use by persons outside of the United States. If you are a resident of the European Economic Area (EEA) or other jurisdiction outside of the U.S., we may send and store your personal information (also commonly referred to as personal data) outside of the EEA, including to the United States and Canada. Accordingly, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. By using and accessing the Site or the App, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.
- FEEDBACK; QUESTIONS AND HOW TO CONTACT US
We welcome all feedback about the Site, the App, and our products and services. Please share your comments by contacting us here and let us know if you would like us to respond. The content of any comments, suggestions, questions, information and feedback received by Company will be deemed to be non-confidential. Any comments or materials sent to Company through the Site or the App, including all feedback, questions, comments, suggestions, questionnaires and the like, shall become the sole property of Company. Company shall be free to use any such suggestions, comments, concepts and the like for any and all purposes of its sole choosing, without payment of any compensation.
Skogen's Foodliner, Inc.
c/o Festival Foods Support Office
1724 Lawrence Drive
De Pere, Wisconsin 54115