Appleton - Northland Reviews
I have been going to this grocery store for a number of years. Always a good selection and what had been fair prices. Now I need to comment. Prices on almost everything have risen considerably. I would still shop here for many of my items as it is convenient for me but recently it has been getting more and more difficult to get help with someone to help pack my groceries. LOts of people to help show you how to check your self out; and also many lanes if I would be willing to pack my own. Could I do my own, yes. But since I am paying a premium price for many items I appreciate having someone pack my groceries for me. I expect “some” service for the price I am paying for convenience. I shopped for weekly groceries today. There were 6 check-outs going, only one would help you pack your groceries. The packer was working like crazy to try to keep up with the number of people in this line. At times the check out people in other lanes were not busy but did they offer to get someone to pack for me and check me out—NO. CUSTOMER SERVICE-NO SERVICE. I can go right down the street to “Pick ‘n Save” and not have this issue. Guess you are telling me it’s time to shop elsewhere.
Jen Peterson Kitzman
Dear Festival Foods, I just left your Northland location, and wanted to send a message of appreciation. It’s apparent that you are having system issues this morning. I’m pretty sure at one point, I saw every one of your register’s help lights on. However, at no time did I see a member of your team waiver. I didn’t hear a single team member make excuses or complain about the issue. They were calm, thanked each customer for our patience, and did their best to checkout everyone out in a timely fashion on a very busy Sunday morning. Well done! This is just one of the many reasons why I have, and will remain, a loyal customer. Thank you
I'm usually in and out in a short time cause there lines at checkout get u in and out plus I hate shopping for anything but I can deal with grocery shopping only cause it dosnt take long
Excellent service and huge dedication to the people in the area! They were open during the blizzard and that says a lot!
I shop Festival weekly. Your checkout people are great. My only complaint is Dad's Chicken Breasts. They need to be trimmed better. There is so much fat and blood on the breasts. I clean them before I freeze them, and end up with a bag of waste. There's definitely room for improvement in this area! Thanks.
Good selection. Prices can be comparable or higher than most places.
I want to give a shout out to your employee Matt who was working the self-checkout registers today. He noticed that we had some sale items that required a coupon and hurried over to make sure we took advantage of that by scanning the store flyer. We saved a few $$. Two other employees also greeted us in our travel through the store. Very friendly!
Very good fruit and vegetables are always excellent and customer service is excellent
Prices are a little higher then they large stores in the area. On the plus side the customer service is excellent and Festival foods is cleaner and brighter.
Maxwell S. Jones
I couldn't believe how friendly and attentive the staff were, the woman by the deli and by the self check out machines went way out of their way to help me and we're exceedingly pleasant while doing so. Outstanding.
Changed store around again
Great place to shop. Low prices, big selection, and fast cashiers. My favorite place to shop
Great deli and liquor selection.
This is my go to food grocery stores. I love the selection. Plus I go late at night and have gotten to know some of the employees that work those shifts. They are always willing to help.